Service Updates

The much awaited updates on Road Runner’s new Feedback Loop (FBL) are finally here.  We have recently received an email notification from them announcing their new FBL which is of course, very much welcome news for us.
If you are an eConnect Email customer, you do not need to do anything.  Our beloved delivery team [...]

We have successfully setup feedback loop with mailtrust.com.  Mailtrust is a business email hosting provider and are currently hosting over 900,000 mailboxes.  With this setup, any complain received from mailtrust users will be forward to us automatically allowing us to take appropriate actions.
What is a feedback loop?
A feedback loop (FBL), sometimes called a complaint feedback loop, [...]