In preparation for the move we will be trying to minimize any campaigns in the sending queue by Friday evening. Please plan to send any large volume campaigns at the start of the the day Friday and plan to taper off by the end of that day.

During the migration, we will be implementing some new security enhancements. We’ve recently discovered some areas that we’d like to update and this database move will be a good opportunity to do so.

This migration is a milestone in bringing you all the greatly improved features we intend to offer our clients on eConnect Email and will be the only disruptive maintenance we require during the migration to our new infrastructure. We appreciate your understanding and co-operation!

Thanks!

Getting Started Video Tutorials

• Creating a contact/ mailing list overview
• Importing contacts into your account
• Building an email campaign overview
• Image Manager overview
• Sending email campaign overview
• Manually adding contacts

Over the coming months we will be adding to our video library as we walk you through some of the more advanced email marketing features offered by eConnect Email (ex. email auto responders, email triggers, customer segmentation and more).  Is there a specific feature you’d like us to cover?  If so, please respond to this post and let us know!   As always we welcome your feedback.

Holiday Hours:

Will be closed from Friday, December 24th… until the start of the day Monday, December 27th… and again on Friday, December 31st… until the start of the day Monday, January 3rd 2011.

You can now include a Facebook “Like” button into your emails.

With the simple inclusion of a merge tag, email recipients can click the “Like” button and the email will be shared on their Facebook wall. How cool is that?

Try it now! Let us know if you “Like” this new feature!

To learn more about this awesome feature, here’s our help center article.

Happy Holidays!

Update Your Social Share Message

This feature allows all of our clients and partners to update the default messaging that appears when a user clicks the Social Share icon.

For our private-label partners, they can even edit the system-wide default message in their agency model, found on the Admin page.

It’s easy to use and easy to update. If you can type in a text box and click ‘Save’, you’ll be able to figure it out!

To try out this new feature, read our help article first and then jump into the application.

Highlights

• Social share text is fully customizable
• Easy to update for admin and accounts
• Available and fully operational now

Label and change your links easily with Link Labeling

Experience complete control of links…even after you send a campaign.

One of our most requested new features is now live as Link Labeling is available for all clients and partners.

Link Labeling includes two key features:

Labeling: Instead of trying to figure out what a ridiculously long URL was in your campaign, just apply a label to your links after you send. Easy, simple, done.

Changing: We’ve all made the mistake of including an incorrect link in an email. Now we’ve removed that helpless feeling with a great one: the ability to completely change a link after you’ve sent it out. Even better, the change is immediate!

To try out this new feature, read our help article first and then jump into the application. Link Labeling is ready and waiting for you!

Highlights

• Label long URLs with shorter names
• Change incorrect links after deployment of a campaign
• Available and fully operational now

Scheduled Maintenance This Sunday At 6:30 PM

eConnect Email will be undergoing scheduled maintenance Sunday, November 28th, from 6:30 PM – 9:30 PM (PST), giving our clients and partners a chance to spend more time with their Thanksgiving leftovers.

We recommend that any sends be deployed outside this maintenance window.

As always, we thank you for your business!

_

Now see your email rendering in five popular devices in addition to 29 email clients

An exciting addition to eConnect Email launched over the weekend: Mobile Previews! This is an addition to our already awesome Inbox Previews, an add-on service inside eConnect Email’s core email marketing application.

As you send off your email to see how it renders across 29 different email clients, you also will see that same email rendering in five different devices: the iPhone 3GS, Blackberry Curve, Symbian S60, Windows Mobile 6.5 and the iPad.

Highlights

• See email renders in five different mobile devices
• Inbox Previews now features 29 different email clients

Try for yourself by running an Inbox Preview on your next email campaign! Not currently using Inbox/ Mobile Previews? Contact our sales team for more information, (866) 596-9997.

Unsubscribe by mistake? With a single click, re-subscribe!

With the single-click unsubscribe in eConnect Email, we understand that sometimes you or your clients accidentally unsubscribe and it’s somewhat of a process to re-subscribe them. No more!

Now anyone that unsubcribes will have the option to immediately re-subscribe with a single click. They won’t have to leave the page or go through any lengthy hassle. One click and they’re back on the list…just like that.

If you have any questions let us know!

For This Month’s Tips & Tricks – CLICK HERE

The redesigned user interface is in the final stages of beta testing and is slated to roll out on October 22nd! Below is a list of a few of the enhancements.

Features

• New sidebar with collapsible navigation
• Re-organized navigation for better user experience
• Revamped reporting
• New hover menu actions
• Updated look-and-feel across all application elements

Our goal of the interface redesign was to take what we had already built and just make it better.  You will notice that the feel is similar… Now just much more user friendly and intuitive!  Things will be more dynamic and the overall user experience should be more innate and enjoyable.

Going into the user interface redesign we knew that it could potentially get some of our customers stirred up (after all, we are creatures of habit).  While any interface rework is going to cause some change, we feel that in the end it will lead to an overall better user experience.

Sneak Peek:

Example of the new collapsible navigation

Example of the new hover menu

Example of the new reports interface

We will be hosting a webinar Tuesday, Oct 26th @ 1:00pm (PST) to show off the new interface. Please follow the link below to register and attend.

Expansive Email Template Library

Auto Responders & Triggers

Enhanced Reporting

Redesigned User Interface

Unlimited Custom User Fields

Advanced Features:

Split Testing

inbox Preview

HTML Snippets

Dynamic Content

Re-occurring email with Exclusions

We invite you to sign up for a free account and even request a personalized demo of the system to really get a good feel of how the system will work for your business.   We offer a personalized demonstration of the application and can address key features that will help you accomplish your goals. With your personalized demo we will highlight additional functionality that will help take your marketing to the next level. Raise a glass and celebrate the launch of 3.0 and Cinco de Mayo with the eConnect Email team, Cheers!

The much awaited updates on Road Runner’s new Feedback Loop (FBL) are finally here.  We have recently received an email notification from them announcing their new FBL which is of course, very much welcome news for us.

If you are an eConnect Email customer, you do not need to do anything.  Our beloved delivery team had taken the necessary steps to sign up to the new FBL and this is now all in place.