Oh, for the good ol’ days of email marketing. You remember those days—the ones where customer engagement meant opening, clicking, and forwarding. Back then (okay, it wasn’t that long ago) determining the success or failure of your email campaign was as simple as monitoring a few key metrics. Today, customer engagement is a whole different [...]

I can hear some of you groaning now. Testing, you say? Please, don’t talk to me about testing. I know. The very thought of testing is enough to send some of you into hibernation for the winter. But before you settle down for a long winter’s nap, let’s take a look at how testing can [...]

As 2011 draws to a close, email marketers should already be planning their strategies for the 2012. While 2011 saw the establishment of new technologies as mainstream, 2012 will enable us to deepen our engagement with these technologies, thereby catering more effectively to an ever more mobile and connected audience. Without further ado, let’s dive [...]

Is your email marketing campaign struggling to get off the ground? Maybe you’ve spent a lot of time crafting beautiful emails with enticing copy and images, but more often than not, your subscribers are hitting delete without even opening the message. Let’s take a look at four ways to increase your open rates and maximize [...]

Your click-through rates depend heavily on how well your copywriting engages subscribers. If they find your content boring or otherwise not worth their time, they may even decide to stop opening your emails or unsubscribe from your list. The good news is that you can polish your copywriting by making sure each email demonstrates these [...]