eConnect Email Blog

We’ve all seen the use of QR codes become more and more prevalent as a marketing tool for companies, but could QR codes be used as a source of entertainment?  I’ll get there in a moment, but let me first set the stage.  Aside from my new gig as a marketing consultant with HMG Creative (I call it a gig because to me it’s fun), I also have the unique title of “Board Game Inventor”.  A couple years ago, a random event sparked an idea for a new party game that I coined, Spontuneous.  Check it out when you have a moment, but let me get back to my story.

I recently attended the World Toy Fair in New York City, where I rented a booth to promoteSpontuneous.  In doing so, I used QR codes as a marketing tool in a couple different ways.  The first was a large sign where toy store buyers could scan the code to download a press kit I had created with all the pertinent information they would need to place an order.  Several buyers scanned it, but a larger portion still preferred an old-fashioned hard copy; fortunately I was prepared.  The second use was a code on my business cards.  It directed the user to a YouTube video of the game being played with narration throughout and a call to action in the end.  Of the two, the video code was by far the most widely scanned.  Although effective, my strategy had room for improvement.

Now what really caught my eye had nothing to do with my own use of QR codes, but rather that of a couple other booths around me.  One belonged to Jacked Up Card Games, where certain playing cards within the deck had a QR code, that when scanned, would change the rules of the game.  The other booth belonged to 4 Clowns Game & Toy Company.  It was the first year presenting at Toy Fair for these clowns, but there’s no joking when comes to the amount of attention they received for their new game.  It’s calledCodigo Cube.

Codigo Cube is a larger-than-normal sized die with a unique QR code on each of the 6 sides.  Players roll the die and scan the facing code, which returns a trivia question.  If answered correctly, the player rolls again and attempts a new question.  If answered incorrectly, the Codigo Cube is passed to the next player.  The first to answer a question from all 6 categories wins!

The beauty of this idea, which they’ve patented, is that the bank of trivia questions can continually be updated with new questions and categories.  Another cool feature is that players can be given different handicaps depending on their knowledge, so kids and adults can play together despite different abilities.

What a novel way to use QR codes!  It’s a great game that the whole family can play anytime, anywhere and it will never grow old.  Keep an eye out for this one because over the 4 days I displayed across from 4 Clowns, it was not uncommon to see company executives from Toys R Us, Hasbro and the likes intently listening to their presentation of the Cudigo Cube.

So in looking for more effective ways to utilize QR codes as a marketing tool, I think the moral of the story would be:  Make it fun.  In addition to providing information; look for creative ways to engage the end-user.  After all, who doesn’t like to have a good time?

About Rob:
Blogger, eConnect Email; Marketing Consultant, HMG Creative; Board Game Inventor, Spontuneous Games; Gonzaga Bulldog, MBA; Montana State Bobcat, Ag-Business Grad; Networking Extraordinaire

The phrase was, “content is king.” Content was key for search engine optimization and played a huge role to position your company as an industry resource. Then came social and the need for pushing consistent communication and creative tactics emerged through micro-sites and social media popularity exploding, driving brands to compete with the thought-leaders or become obsolete in the marketplace.

Now, with the internet becoming increasingly personalized in our multi-polarized world, content marketing is more important than ever. Budgets are increasing to develop deeper, thought-provoking messaging and strategy (evolving from, “Look at us” and “Wow, our product and services are fantastic,” to a storytelling technique that taps into the customer experience).

So what exactly is content marketing? Entrepreneur Magazine’s concise definition is: “The creation and publication of original content — including blog posts, case studies, white papers, videos and photos — for the purpose of generating leads, enhancing a brand’s visibility, and putting the company’s subject matter expertise on display.”

About Amy Kauffman:
Associate Editor and Blogger, eConnect Email; Business Consultant, HMG Creative; Texas Ex, PR Grad, Not-too-shabby chef, Hearts mini chi weenie, Snoopy D. Follow her on Twitter @AmyKauffman

Plenty has been said about how to keep email marketing messages out of the spam trap, how to keep subscribers from clicking the spam button, and how to stay relevant. But underneath all this practical advice is a deeper question: What constitutes spam in the first place? Most people define spam as any marketing message they don’t want. Retailers on the other hand, operate under a much narrower definition. Let’s take a look at what constitutes spam both technically and practically, and how you can avoid earning the spam designation.

Sender Perspective

As a sender, your definition of spam differs dramatically from that of the recipient. While there will be some gray areas, most spam falls into these three categories:

  • CAN-SPAM act violationsThe CAN-SPAM Act sets forth guidelines for email marketing messages which include accurate from lines, unsubscribe mechanisms, opt-out compliance, and accurate headers. Messages that violate these guidelines are spam in the most technical sense of the word.
  • Unsolicited marketing messages—While not technically spam according to the CAN-SPAM Act, unsolicited messages (purchased email lists) are considered to be spam by most recipients and senders, rendering the usefulness of such lists virtually zilch.
  • Third-party affiliate messages—You may have a check box on your email sign-up page that gives permission for third-party affiliates to send messages to that subscriber. But if the box is automatically checked or the recipient doesn’t remember signing up for such emails, these messages will also be considered spam.

Subscriber Perspective

It’s much harder to provide a concrete definition of spam from the subscriber’s perspective. Basically, if a subscriber doesn’t want a particular marketing message to appear in his inbox, he’s likely to hit the spam button and send all future messages from that sender to the spam folder. Spam, in the eyes of the subscriber, is any marketing message he doesn’t currently want, even if he initially signed up to receive your emails.

It’s All About Relevance

Because subscribers take such a broad view of spam, it’s up to email marketers to gain a subscriber’s trust so he’ll keep reading their messages. The most effective way to do this is to make your messages relevant. If a subscriber knows that your content will provide something that benefits him—information, discounts, or special offers—he will look forward to receiving your messages rather than deleting them or designating them as spam.

At eConnect Email, we have years of experience helping our clients stay out of spam traps. Use our subscriber list management tools, segmentation options, and design templates to create email messages that will keep your subscribers wanting more.

About James Trumbly:
Director of Business Development for eConnect Email, an email marketing software company. James enjoys spending time at the beach and traveling in his free time. Follow him on twitter @eConnectEmail

You cannot ignore Pinterest if you try. Everywhere you look is a headline about the exponential growth and popularity of the social-sharing website, how to get invited to be a Pinterest user, and what to do after you are officially a “Pinner.”

I admit my first encounters with Pinterest were not positive ones. My brother’s self-indulged fiancée spent hours on the site “pinning” wedding rings, dresses and boot socks. Yes, boot socks. All during the last meeting of the Texas Longhorns and Texas A&M on Thanksgiving. Let’s just say this doesn’t bode well in a UT alumni household.  But, with time (and a newly registered account), my eyes were soon opened to the endless visual candy that the site provided, and I was not alone.

The social network exploded late last year beginning in August when Time Magazine deemed Pinterest one of the, “50 Best Websites of 2011.” Since then, Pinterest’s unique visitors increased over 329% by December and garnered more traffic than Google +, You Tube and Linked In combined. The site clearly proved itself worthy of the attention and marketers took notice of the phenomenon.

Why should you and your company care about this virtual bulletin board? Because your customers and consumers care and are actively sharing information on the site. Pinterest’s mission is to “connect everyone in the world through the ‘things’ they find interesting;” a.k.a an intimate window into users’ lives, desires and purchase decisions. To a communicator it is a gold mine of customer insight and a focus group served on a silver platter.

While you can experiment and create your own rules when you launch your company on Pinterest, there are some basic guidelines to follow and others to avoid:

Pinterest Do’s:

Be Engaging
Like all social networking, you must engage users through relevant content and provide valuable information your target demographic cares about. Also, follow users who have similar interests and re-pin images of users that are relevant to your brand.  One idea is to have a board reserved solely for user generated content. This is one more way for users to engage directly with your company and shows them that you care about their participation and feedback. Most importantly: Listen – a key component to know how to engage.

Be Consistent
Promote a lifestyle that your audience enjoys and strives to maintain.  You must use the site as an extension of your brand, messaging and stay on-point with your company personality and that of your customers. Don’t stray from what people already love about your company, enhance it!

Be Fun
This is, after all, a social bulletin board and a positive environment. Be light-hearted and inspire users and also your employees to participate. Have a contest, crowd-source for ideas or give users some inside scoop to your event, office or next big product.

Pinterest Don’ts:

Don’t Over Self-Promote
Users will quickly tune out if your sole purpose is to push product and direct to a shopping cart. Visual catalogs are great, but not if that is the only content you provide. While Pinterest should absolutely be used to direct traffic to your site, don’t overwhelm people or push them away by only talking about your products.

Don’t Limit Yourself
Pinterst content isn’t just limited to images; you can post videos as well. And hashtags aren’t just for Twitter anymore, you can use them on Pinterest to categorize posts and also help boost search results. And don’t forget to add a “Pin Button” to your site. Make it easy for users to connect and share content.

Don’t Forget to Watch for Innovative Ideas and Best Practices
The best way we learn in advertising, PR and marketing is from each other. When in doubt, shop the world for ideas and adapt to make them your own. Take notes of what has succeeded for you, for other companies and also what has failed. There is no right or wrong with Pinterest and there is no cookie-cutter plan that works for everyone. So read articles, search Pinterest for yourself and get inspired. Need a jump-start? Here is a great list of the top 100 companies on Pinterst (http://goo.gl/LxrvT), my favorite of the bunch, Chobani.

Happy Pinning, Y’all.

About Amy Kauffman:
Associate Editor and Blogger, eConnect Email; Business Consultant, HMG Creative; Texas Ex, PR Grad, Not-too-shabby chef, Hearts mini chi weenie, Snoopy D. Follow her on Twitter @AmyKauffman

So your company has a Facebook fan page. Maybe you’ve got a couple hundred likes, and you want to take it to the next level. You added a “Like us on Facebook” link to your eConnect email campaigns, expecting your Facebook fan club to explode like Justin Bieber’s.

It’s been a week since you hit “send” on your email campaign, and you’re getting a fraction of the results you wanted.

What happened? Perhaps your Facebook page doesn’t have the value it should have in order to attract attention on Facebook. Read on for some tips to generate excitement for your company’s Facebook page.

Your Facebook Page Needs Purpose

There’s more to having a Facebook fan page than just having a spot on the social network. Many businesses start a Facebook fan page, but have no clear direction for it. If you’re going to market your Facebook page through email marketing, then customers need to know your Facebook page has something to offer.

Facebook is an invaluable way for customers and the business to interact. Even complaints, when handled publicly with tact and grace, can make your business look good when handled on the Facebook page.

About Amy Kauffman:
Associate Editor and Blogger, eConnect Email; Business Consultant, HMG Creative; Texas Ex, PR Grad, Not-too-shabby chef, Hearts mini chi weenie, Snoopy D. Follow her on Twitter @AmyKauffman